Consumers As Coproducers Of Public Services: Some Economic And Institutional Considerations
Roger B. Parks, Paula C. Baker, Larry Kiser, Ronald Oakerson, Elinor Ostrom, Vincent Ostrom, Stephen L. Percy, Martha B. Vandivort, Gordon P. Whitaker and Rick Wilson
http://onlinelibrary.wiley.com/doi/10.1111/j.1541-0072.1981.tb01208.x/abstract