| Improving Pandemic Response: A Sensemaking Perspective on the Spring 2009 H1N1 Pandemic |
| Ann C. Keller, Chris K. Ansell, Arthur L. Reingold, Mathilde Bourrier, Mark D. Hunter, Sahai Burrowes, and Theresa M. MacPhail |
| http://www.psocommons.org/rhcpp/vol3/iss2/art1/ |